At Do Good Lending, we value trust above all. This policy explains what information we collect, why we collect it, and how we keep it secure to give you the best experience possible. This policy applies to residents of the United States using our online platforms and related services.
What Information We Collect
1. Automatically Collected Data
When you use our website, we may gather data such as:
- IP address, device and ad identifiers, browser type, pages visited, and interactions with our content.
- Email tracking information, such as which emails you open or which links you click.
- Device location through GPS, browser, Wi-Fi, or similar tools, when enabled.
2. Cookies and Related Technologies
We use cookies, pixel tags, and similar tools to enhance personalization and performance. These help us:
- Improve site functionality and your browsing experience.
- Provide relevant ads or content.
How We Use Your Information
We may use your data for:
- Answering questions and fulfilling requests.
- Sending account or loan updates and promotional materials.
- Personalizing your experience.
- Contacting you if you have not engaged with us recently.
We may also use data to:
- Comply with legal obligations or assist authorities.
- Prevent fraud or security issues.
- Maintain site functionality.
- Protect our or your rights, property, or safety.
Who Sees Your Information
We may share your information with:
- Our affiliates.
- Joint-marketing partners when promoting products or services together.
- Service providers helping us operate, including marketing and hosting providers.
- Legal or regulatory bodies, when required.
Do Not Track
We do not honor Do Not Track signals because there is no common industry standard for interpreting them. All data usage is covered under this Privacy Policy.
Third-Party Links
Links on this website may take you to other websites. We do not control their privacy practices. Please review their policies directly.
Security Practices
We follow NIST 800-series standards for physical, technical, and administrative security. We:
- Use virtualization to keep data centralized and secure.
- Encrypt data in transit and at rest through systems such as Encompass.
- Conduct regular security assessments and employee training.
While we work hard to protect your information, no system is foolproof. If you suspect a data breach, contact us immediately.
Your Rights and Choices
Retention
We store your data only as long as needed to serve the purposes outlined here or as required by law.
Children's Privacy
Our services are not intended for children under 13. If you believe we have data from a minor, please notify us and mark your message "COPPA Information Request."
Policy Updates
We may update this policy over time. Changes take effect when posted, and continued use implies acceptance.
Contacting Us
Questions or concerns? Email frank@applywithfrank.com or call 713.504.3109. Avoid sending sensitive information by email.
California Privacy Rights
If you are a California resident, additional rights apply under the California Consumer Privacy Act.
Your Rights Include
- Knowing what data we collect and share.
- Requesting deletion of your data, with certain exceptions.
- Exercising non-discrimination rights for using your privacy rights.
- Receiving information about data categories, sources, purposes, and recipients.
Requests can be made by calling 713.504.3109. We typically respond within 45 days or notify you if an extension is needed. We do not sell your information.
SMS Privacy
If you sign up for SMS updates, the following applies:
- What we collect: Your phone number, messages you send, and screen names or usernames.
- How we use it: To manage service, respond to messages, conduct research, and send updates.
- Disclosure: We do not sell your information. It may be shared with service providers bound by confidentiality.
- Security: We safeguard your data but cannot control third-party networks or carrier systems.
To opt in, provide your number through the website form or signup. To opt out, text STOP to unsubscribe. A confirmation will be sent. Administrative or emergency messages may still be sent.
This service is not for children under 13. Users must be at least 13 with parental consent, or 18 or older. Only United States residents may use it. Information you share with other users is beyond our control and is not covered by this policy.